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South Africa’s Vicidial Hosting & Support Experts

15+ Years of Proven Call Centre Solutions

Scalable cloud-based Vicidial hosting, 24/7 SLA-backed support, CRM & AI integration, and wholesale voice — all built for South African businesses.

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    Vicidial SA

    Why Choose Vicidial SA?

    With over 15 years of hands-on experience in deploying and managing Vicidial solutions across Africa, Vicidial SA delivers a complete, enterprise-grade contact centre platform built on open-source technology — hosted locally and fully supported by industry veterans.

    Vicidial Hosting

    Fast, secure, and scalable hosting in South African data centres — optimized for Vicidial performance.✓ Single-server or multi-node clusters✓ Predictive, preview & manual dialling✓ High availability, backups & failover
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    SLA-Backed Support

    Our 24/7 technical helpdesk keeps your call centre running with guaranteed response times.✓ Tiered SLA packages✓ Remote monitoring & alerts✓ Fast response & escalation
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    CRM Integration

    Seamless integration with your business tools.✓ JNZ CRM, Salesforce, Zoho, HubSpot, Dynamics✓ Custom API development✓ Screen pop, call logging & reporting
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    AI-Powered Agents

    Supercharge Vicidial with AI agents that automate lead qualification, surveys, and call routing.✓ Text-to-speech (TTS) & speech recognition (ASR)✓ GPT-based call agents✓ Workflow automation
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    Wholesale Voice

    Reliable and cost-effective SIP trunking and call termination for Vicidial.✓ Local & international routes✓ Vodacom, MTN, Telkom interconnects✓ High concurrency & CLI management
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    Solutions to help you feel better

    Vicidial SA

    Built for South African Call Centres

    We understand the unique challenges of operating a call centre in South Africa — from compliance and connectivity to multilingual agents and billing. That’s why our hosting is local, our rates are competitive, and our support is always just a call away.

    Industry Use Cases:

      Debt Collection & Financial Services

      Lead Generation & Sales

      Insurance & Customer Service

    Surveys, Campaigns & Political Outreach

    VICIDIAL SA

    What Sets Us Apart?

      15+ Years Vicidial Experience

      Hosted Locally in Tier-3 SA Data Centres

      End-to-End Service (Hosting, Voice, CRM, AI)

      Rapid Onboarding (Go Live in 48 Hours)

      No Vendor Lock-In

    STEP 1

    Schedule a Call

    Tell us about your call centre needs.

    STEP 2

    Get a Demo and Quote

    See a live Vicidial instance

    STEP 3

    Go Live

    We deploy and support your Vicidial cluster with SLAs.

    Ready to Launch or Upgrade Your Call Centre?

    Get enterprise-grade Vicidial solutions from a trusted South African provider.

    Contact Us

    Have questions?
    Get in touch!

      Serving all of South Africa – Nationwide Support

    South Africa’s Vicidial Hosting & Support Experts

    Disclaimer: We are an independent service provider offering hosting, support, and related solutions for Vicidial open-source instances. We are not affiliated, associated, authorized, endorsed by, or in any way officially connected with the Vicidial Group. The name ‘Vicidial’ as well as related names, marks, emblems, and images are registered trademarks of their respective owners. Any use of these names is for descriptive purposes only.

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    VICIdial® is a registered trademark of The Vicidial Group. We are independent and not affiliated or endorsed.